Accommodation

We look forward to welcoming you to San Francisco and Oakland.

Hotel rooms have been pre-blocked in San Francisco and Oakland by MCI USA, the official housing provider for AIDS 2020.

A variety of room and price categories in different hotels are available for conference delegates and groups.

Why book with the AIDS 2020 Accommodation team?

  • Negotiated rates
  • Favourable booking conditions
  • 24/7 user-friendly online hotel reservation system
  • Personalized service from a dedicated team of housing experts

Individual bookings

Through the accommodation booking system you are able to book up to 9 rooms. The booking system provides detailed hotel descriptions, an amenity chart (which includes information on breakfast, tax rates, service charges, Wi-Fi and general hotel facilities) and a map showing the location of all hotels. It also allows you to search hotel options by:

  • Lowest to highest room rate
  • Distance to venue
  • Hotel name
  • Amenities

Please contact [email protected] if you have any questions.

Group bookings

Group bookings are available for those wishing to book 10 rooms or more. For AIDS 2020, group bookings are available via an online system (a conference profile is not required). The booking system provides detailed hotel descriptions, an amenity chart (which includes information on breakfast, tax rates, service charges, Wi-Fi and general hotel facilities) and a map showing the location of all hotels.

Please contact [email protected] if you have any questions.

Deposit and Cancellation Policy

Individual
One-night room and tax deposit will be charged at time of reservation. The remainder of your balance will be paid to the hotel at time of stay. Cancellation must be made 72 hours prior to arrival. If cancellation is made after 72 hours prior to arrival a one-night room and tax cancellation fee will apply.

Group
Full pre-payment room and tax is due 24 April, 2020. Cancellation must be made 7 days prior to arrival. If cancellation is made after 7 days prior to arrival a one-night room and tax cancellation fee will apply.

Important information

  • All rates in the booking system are in US dollars. Taxes and fees are shown separately to the room rate. Taxes, as set by federal and state legislation, are subject to change without prior notice.
  • Hotel check-in time is usually either 15:00 or 16:00. If you would like to check in earlier, we recommend booking the room for the preceding night of your stay as an early check-in cannot be guaranteed.
  • Should you check out before the confirmed departure date or in case of a no-show, the hotel reserves the right to charge you for all nights confirmed according to the cancellation policy.

Contact the AIDS 2020 Accommodation team

c/o MCI USA

Email
[email protected]

Phone
Individuals – Domestic (U.S. & Canada): 1-888-538-8169 / International: 972-349-5819
Groups – Domestic (U.S. & Canada): 1-800-931-6032 / International: 972-349-5562

Fax
972-349-7715

Address
6100 W. Plano Parkway, Suite 3500, Plano, Texas, 75093, United States

Opening hours
Monday to Friday
08:00 – 17.00 (Central Time)